Blog

JEFF ANDES, Director of Member Relations

As a long time employee of the private club industry, I have learned a lot in my travels.

Whether it is visiting Philadelphia area clubs or traveling to different regions of the country attending events for the Club Managers Association of America. I have seen clubs of different spectrum; from Colonial Country Club who has held the Colonial Tournament every year since 1946 to The City Club of Fort Worth, an impeccable athletic and social club. These clubs all may have different goals and attract different types of people, however there is one thing that they have in common; they exist to provide services to a vast membership. In my role here at The ACE Club it is my goal to ensure your happiness and satisfaction with this fine club.

With that in mind I am focused on you and your experience at The ACE Club. I hope that those of you who have engaged with me and offered feedback have seen that I am committed to this task as we continue to make progress. A few of our recent updates include enhancements at the halfway house a new Grille menu, new chef for The Grille, a self-serve La Colombe coffee station and more to come.

Please continue to engage me as I am here to serve our membership.

On a final note please join me in wishing Daniel Briones good luck as he leaves Chubb and The ACE Club to pursue a new career opportunity. Going forward I will continue in my current role, while also taking on some additional responsibilities for both the Club and Conference Center.

DANIEL BRIONES, GENERAL MANAGER

It was a pleasure to meet many of our members at our recent member event that kicked off the start of the new season.

There were some questions asked about the strategic plan and the direction for The ACE Club. I am providing below highlights of the strategic vision that was developed before the start of the season.

This strategic vision was reviewed and approved by The ACE Club Executive committee; consisting of Chubb Executive Vice President for Global Operations, Technology & Real Estate, Ms. Julie Dillman and the Vice Chairman of the Chubb Group, Mr. John Lupica. Understanding this framework, will update you and help eliminate possible misconceptions further providing you a basis for providing feedback to help improve the Club. We seek transparency and collaboration with all Members.

The strategic vision is “To provide an exceptional golf club experience to all of our members by leveraging an exclusive Gary Player Signature designed golf course, superior grill-based food options and white glove service excellence to our members and their guests.”

We will continue to provide updates in our monthly communications and will chronicle those updates on our website in the BLOG section.

This year we have added a new position, Member Relations Director to whom you should direct questions, concerns or requests. Jeff Andes is your Club “concierge” and very experienced in golf club operations.

I am also pleased to introduce Susan Mahoney, who joined us in May as our Director of Membership Sales. Susan is anxious to meet all of you and would certainly appreciate referrals from your personal and professional network.
Finally, I would like to remind you that we recently sent you a communication asking that you update your contact information with us. We want to be sure we have your most current information and also want to identify the information that you wish to have made public to other members.

As always, I am at your service along with our team and look forward to a spectacular year together.

DANIEL BRIONES, GENERAL MANAGER

It has been a great start to this year’s season and the entire ACE Club team remains excited to serve you and your guests.

I have had the pleasure of meeting many of our members and enjoyed discussing the numerous changes that continue to occur, that impact the club. The primary intent of the improvements are to enhance your member experience. I appreciate the feedback received from various members in sharing their thoughts on the direction of the club and would like to take this opportunity in providing clarification on certain changes.

From inception of The ACE Club, there has been a corporate leadership committee. It is their vision to reestablish a direction that brings the club back to its original roots as the premier corporate and exclusive private golf club. This included reviewing membership construct, governance, staffing, capital investment plan and food & beverage.

Through this process we have established a new team to support the operation of the club, updated guidelines for National members, streamlined membership rates for new members, addressed dining offerings, and planning for capital improvements to your club. We will soon be sharing details on the renovations that are planned for The Grille and Lounge spaces, as well as, enhancements for the Gary Player Boardroom and Clubhouse lobby. A new membership Plan was also updated to reflect current club policies.

Our work is not complete as we continue to improve in all areas of the club. We will continue to update you as our work progresses. The entire ACE Club team is here to serve you. I along with our team welcome your feedback.

Our work is not complete as we continue to improve in all areas of the club. We will continue to update you as our work progresses. The entire ACE Club team is here to serve you. I along with our team welcome your feedback.

DANIEL BRIONES, GENERAL MANAGER

The entire ACE Club team is looking forward to welcoming you back to your club!

During the winter months we have been busy making several enhancements at The ACE Club. In addition to several maintenance enhancements we have brought on Garces as the restaurant and lounge operator, offering a new perspective to your club dining experience. We look forward to your return so you may experience the new all day menu at The Grille and meet the many new faces that have joined our team for this upcoming season. We are also in process of finalizing designs for enhancing the Clubhouse Lobby, the newly re-named Gary Player Boardroom and The Grille and Lounge Spaces. Look for updates to be shared with you in the coming months.

DANIEL BRIONES, GENERAL MANAGER

On behalf of the entire team, we want to welcome you back to The ACE club.

We are looking forward to serving you and your guests for what is anticipated to be a great new golf season at The ACE Club.

Pending favorable weather, The Club will be opening on Wednesday, March, 14 with the first tee time starting at 9:00am. The driving range will be available starting at 8:30am and remain open until one hour before sunset. The Club is scheduled to be open Wednesday — Sunday through March. In April the first tee time will be 7:24am, with our regular schedule, closed on Tuesday for private outing events.