DANIEL BRIONES, GENERAL MANAGER
It was a pleasure to meet many of our members at our recent member event that kicked off the start of the new season.
There were some questions asked about the strategic plan and the direction for The ACE Club. I am providing below highlights of the strategic vision that was developed before the start of the season.
This strategic vision was reviewed and approved by The ACE Club Executive committee; consisting of Chubb Executive Vice President for Global Operations, Technology & Real Estate, Ms. Julie Dillman and the Vice Chairman of the Chubb Group, Mr. John Lupica. Understanding this framework, will update you and help eliminate possible misconceptions further providing you a basis for providing feedback to help improve the Club. We seek transparency and collaboration with all Members.
The strategic vision is “To provide an exceptional golf club experience to all of our members by leveraging an exclusive Gary Player Signature designed golf course, superior grill-based food options and white glove service excellence to our members and their guests.”View strategic vision highlights
We will continue to provide updates in our monthly communications and will chronicle those updates on our website in the BLOG section.
This year we have added a new position, Member Relations Director to whom you should direct questions, concerns or requests. Jeff Andes is your Club “concierge” and very experienced in golf club operations.
I am also pleased to introduce Susan Mahoney, who joined us in May as our Director of Membership Sales. Susan is anxious to meet all of you and would certainly appreciate referrals from your personal and professional network.
Finally, I would like to remind you that we recently sent you a communication asking that you update your contact information with us. We want to be sure we have your most current information and also want to identify the information that you wish to have made public to other members.
As always, I am at your service along with our team and look forward to a spectacular year together.